Furniture FAQ at Lisy's Discount Furniture in West Haven, CT
Shopping for a sofa, a dining set, or a guest-room bed should feel straightforward. Here are direct answers about delivery, financing, the brands on our floor, and how to visit Lisy's Discount Furniture in West Haven, CT. If you do not see your question, call or text 475-300-2129.
Delivery Across Connecticut
Do you deliver furniture throughout Connecticut?
Yes, Lisy's Discount Furniture offers statewide white-glove delivery to homeowners across all eight Connecticut counties. Whether you are in West Haven, New Haven, Milford, Stamford, Hartford, or elsewhere in the state, we can arrange delivery to your home. Call or text 475-300-2129 and we will go over the next available date for your town.
How does furniture delivery work?
Our team provides white-glove delivery: we bring your furniture inside, set it up professionally in your home, and take the packaging with us. We do not just drop heavy boxes at the curb. A dedicated delivery fleet handles these deliveries from our West Haven showroom, so the piece is ready to use when we leave.
How quickly can you deliver my furniture?
For many in-stock pieces, we provide same-day or next-day delivery and professional assembly in West Haven, Greater New Haven, Waterbury, Hartford, and surrounding communities. Greater New Haven and shoreline towns such as West Haven, New Haven, Milford, Hamden, Branford, and East Haven often see delivery in 24 to 48 hours. Fairfield County is served on scheduled routes along I-95, and central and northern Connecticut, including Hartford, Waterbury, New Britain, Meriden, and Middletown, is served on weekly routes along I-91. Special catalog orders typically arrive in just a few days. Call or text 475-300-2129 to confirm the soonest date for your address, especially if you are getting a guest room or dining table ready for company.
Is assembly included with delivery?
Yes, white-glove delivery includes professional setup and full assembly, plus packaging removal. You do not have to build the piece yourself or haul boxes to the curb afterward. If you have stairs, tight hallways, or a specific room in mind, tell us when you schedule the delivery.
Do you charge a delivery fee?
Delivery is a $70 fee. Call or text 475-300-2129 to schedule delivery to your town in Connecticut.
Can I pick up my furniture at the store?
Yes, you can pick up your furniture at our store at 523 Campbell Ave in West Haven, and our team will help you load it. Call or text 475-300-2129 to set a pickup time.
Financing and Payment
What financing options does Lisy's offer?
Lisy's offers lease-to-own and financing through four partners: Acima, Snap, Kafene, and Synchrony. These programs are meant to help neighbors furnish a home even when a traditional credit card or bank loan is not the right fit. You can ask about them in the showroom or start from our financing pages, and our staff will help you choose a path that fits your budget.
Can I get financing with bad credit or no credit?
Yes. Our lease-to-own programs are designed for all credit types, including bad credit or no credit history. Acima and Snap can approve without relying on a traditional credit check, and they often look at income and an active checking account instead. Kafene uses alternative data and can report on-time payments to all three major credit bureaus. Approvals are often instant, but the final decision belongs to the provider.
What do I need to apply for financing?
In most cases, you need to be at least 18 years old, have an active checking account, a steady monthly income, and a valid ID. You can apply in the store or through the provider, and decisions often come back in seconds. If you have questions before you visit, call or text 475-300-2129 and we will walk you through the next step.
Can I pay off my furniture early or start with $0 down?
Yes, many of our financing partners offer early buyout options, and Acima and Snap offer $0-down options with no credit needed and 90-day buyout privileges. Kafene also lets approved customers purchase early, or return the item with no further obligation, under the terms of that lease. Exact terms belong to each provider, so ask us or review the application before you sign.
How do I make financing payments?
You make payments through your financing provider's online portal, not at the store register. Keep your provider login handy after approval so you can pay on time or ask about an early buyout. If you are not sure which company approved you, call or text us at 475-300-2129 and we will point you in the right direction.
How do I find out the price of a piece?
Visit the showroom or call or text 475-300-2129 for the current price of the piece you want. Prices at Lisy's are negotiable, and as a small, independent store we aim to offer some of the lowest prices in Connecticut. We do not list dollar amounts here, so you get a straight answer on the piece in front of you, including when you are outfitting a room for guests.
What payment methods do you accept?
We accept cash, debit cards, credit cards, and checks. Lease-to-own and financing are also available in the store through Acima, Snap, Kafene, and Synchrony.
Brands We Carry
Which furniture brands do you carry?
We carry furniture from Coaster Fine Furniture, Acme Furniture, Global Furniture USA, Galaxy Furniture, Boss Furniture, and Furniture World. These are wholesale-only manufacturers that do not sell directly to the public in ordinary big-box stores, and we bring their collections to our neighbors in West Haven. Coaster and Acme cover living room, bedroom, and dining; Global is known for power reclining sofas, sectionals, and loveseats; Boss focuses on sectionals and sofas; Furniture World on dining tables and chairs; and Galaxy on reclining sectionals and sofas.
Can I see these brands in your West Haven showroom?
Yes. Come to 523 Campbell Ave, sit on the sofas and recliners, open the dresser drawers, and look at the finishes in person. No appointment is needed, and a quick call or text to 475-300-2129 helps us confirm that a specific set is still on the floor. If you are getting the house ready for guests, it is the easiest way to compare a dining set or a guest-room bed before you buy.
Do you sell mattresses and mattress protectors? What sizes do you carry?
Yes. We carry orthopedic, hybrid, and memory foam mattresses, plus BEDLORE waterproof mattress protectors. Mattresses are available in Twin, Twin XL, Full, Queen, King, and California King. Protectors are available in Twin, Full, Queen, and King. A protector is a smart add-on when you are putting a new mattress in a guest room or a family bedroom.
Store and Shopping
Where is Lisy's located and what are your hours?
Lisy's Discount Furniture is at 523 Campbell Ave, West Haven, CT 06516, and we are open Monday through Saturday from 11:00 AM to 6:00 PM. We are closed on Sunday. You can call or text 475-300-2129, send a message on our Contact Us page, or walk in during those hours.
When did Lisy's Discount Furniture open?
Lisy's Discount Furniture opened in 2010. We are a family-owned showroom, and we have spent those years serving West Haven and the rest of Connecticut with honest prices and furniture you can sit on before you buy.
Do I need an appointment to visit the showroom?
No appointment is needed to walk the showroom. If you are coming for a specific sofa, bedroom set, recliner, or mattress, a quick call or text to 475-300-2129 helps us confirm it is still on the floor. Bring a room size or a photo of your space if you have one, and plan a little extra time if you want to sit on more than one set.
What is your return policy?
All sales are final and we do not give refunds. If your furniture arrives damaged, we will exchange it. If you change your mind after putting money down, that amount becomes store credit you can use on a future purchase. Call or text 475-300-2129 if something is not right.
Do you offer holds or layaway?
Yes, we offer layaway for up to 6 months. Once your furniture is fully paid off, you can take it home. Ask us in the store or call 475-300-2129 to get started.
Can I order by phone or through the website?
Yes. You can shop in the West Haven showroom, call or text 475-300-2129, or reach us through the website to order and arrange white-glove delivery anywhere in Connecticut. You do not have to visit in person if you already know what you want, though we love welcoming you to 523 Campbell Ave to sit on the pieces first.
Visit Lisy's Discount Furniture
Come see the pieces in person, ask about delivery for your town, and go over financing with our staff. We are happy to help you get the house ready for everyday life and for guests.
Lisy's Discount Furniture
523 Campbell Ave, West Haven, CT 06516
Call or text: 475-300-2129
Hours: Monday–Saturday, 11:00 AM–6:00 PM (closed Sunday)